Crazyparts

1300 271 188 (Mon-Fri 9AM-5PM)

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1300 271 188 (Mon-Fri 9AM-5PM)

FAQ

Please place order and paid by 12:00pm AEST (Monday to Friday except public holiday) your order will be dispatched via your selected freight method the same day. All order will be dispatched on the next business day if you paid after 12:00pm. All orders are stock permitting, we will notify you at the earliest time if your order is out of stock. Please make sure you have the correct contact number on file.
  • Star Track Same day service (Recommended) – Before 2:30pm ( Monday to Friday except public holiday) --- Fastest point to point service, premium guaranteed service.
  • Couriesplease same day service ( Occasionally delay turn to next business day) – Before 11:00am ( Monday to Friday except public holiday) --- Lowest cost service, but not guaranteed service.
We open Monday to Friday (except public holiday) from 8:30am-5:00pm. Please complete your order online before you come to pick up at least 1 hour in advance. You may need to wait in our reception if we didn’t receive your order.

Standard Parcel Delivery Time:

If you do not receive the item/items 15 Business Days after our Standard Transit Time to your area, please do not hesitate to Contact Us.

Location:

Postcodes

Business Days After Posting

Sydney Metro

1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890

1~2 Days

NSW Country

0200-0299, 2264-2499, 2531-2554, 2575-2647, 2649-2741, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999

2~3 Days

Melbourne Metro

3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999

2~3 Days

VIC Country

3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 2715, 2717-2719, 2731-2739

3~7 Days

Brisbane Metro

4000-4299, 4500-4549, 9000-9299, 9400-9596, 9700-9799

2~3 Days

OLD Country – South

4300-4449, 4550-4689, 9597-9599, 9880-9919

3~7 Days

OLD Country - North

4450-4499, 4690-4899, 9920-9959, 9960-9999

3~7 Days

Adelaide Metro

5000-5199, 5800-5999

3~5 Days

SA Country

5200-5749, 2880

5~10 Days

Perth Metro

6000-6214, 6800-6999

3~5 Days

WA Country - Near

6215-6699

5~10 Days

Tasmania

7000-7999

5~10 Days

NT - Near

0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999

5~10 Day

  • Standard eparcel service / Free shipping service – By Australia Post eparcel service with Tracking number and signature required on delivery.
  • Express service – By Australia Post Express eparcel service with tracking number and signature required on delivery.
  • Pick up – Customer walk in by yourself or Your own courier company
  • Same Day delivery service – Star Track Same day service which is the fastest way and guaranteed same day delivery within Sydney metro area.
  • Same Day delivery service – Couriersplease same day delivery service is the cheapest cost delivery service within Sydney metro area, but occasionally delay happen some time.
  • Overnight express service – By TNT express service.
  • Paypal (Recommended)
  • Credit Card (Visa/Mastercard)
  • EFT- Please contact us for the bank details
Please log in your account, go to My account – Warranty claim- Request new RMA. You will need to complete the return form and check our return policy before sending the item back to us. Download the return form and read our return policy at https://www.crazyparts.com.au/return-policy/
Sorry, we don’t have this service.
Add items to your shopping cart, then proceed to checkout. You will be able to see “use store credit ” option appears under order review.
Go to My account – My orders. You will find out your order details. The tracking number will be updated after 5:00pm everyday after order dispatched.