Shipping Guide

Shipping Methods

*Click to learn more

*Base on Australian Eastern Daylight Time

SAME DAY

Cut off time

Go Logistics 10:30 AM

Sydney Metro zone

TNT 12:00 PM

Sydney / Melbourne Metro

StarTrack 12:00 PM

Sydney Metro

Other Same Day courier 12:00 PM

Sydney / Melbourne Metro Zone

Delivery Time

Same business day

Notice

* Valid Mobile Phone Number Required

OVER NIGHT

Cut off time

Toll 13:30 PM

Australia Wide (NT Excluded)

StarTrack 13:30 PM

Australia Wide

Delivery Time

Next business day

Notice

* Dangerous & prohibited items are:
Lithium batteries & explosive and flammable materials goods

ROAD EXPRESS

Cut off time

Australia POST 14:00 PM

Australia Wide

TNT 14:00 PM

Sydney Metro

LOW COST!FAST DELIVERY!

DHL Express 14:00 PM

Australia Wide

TOLL IPEC 14:00 PM

Australia Wide

Delivery Time

Same State:

1-2 business day

Interstate (Metro to Metro):

1-3 business day

Notice

* Delay: courier company can't guarantee next-business-day delivery right now items may take longer than usual to arrive.

STANDARD DELIVERY

Cut off time

Australia POST 14:00 PM

Australia Wide

Delivery Time

Same State:

2-5 business day

Notice

Australia Post Standard delivery service is the most cheapest option for the bulk orders.

Please use the chart as a guide only. Shipping costs are calculated according to the weight and size of your order along with the shipping address, and may vary if your order includes heavy, big and bulky items Express shipping will be picked and dispatched faster, with typical orders dispatched in less than 24hrs.

Delay notice: Please note that due to COVID, the Express Post Guarantee has been temporarily suspended by Australia Post.

STORE PICK UP

Trading Hours

Crazy Parts 9:30 AM-5:00 PM

Mon-Fri

Address:
19-21 Euston Street Rydalmere, NSW 2116,Australia

Self-Pick UP
Visit our warehouse by yourself.
Please have your order Number ready for pick up at reception.

Third-Party Pick UP
You book any of(Pre-Paid) third party delivery company to collect the parcel from us.

Notice

it is important to leave your third party's company name and pick up time for reference to avoid any delay.

Please note, Crazy Parts does not take any responsibility of Third party delivery cost and missing items during delivery.

Free Shipping

T&CS APPLY
For our valued customers, we offer free shipping policy when your purchase reached the certain dollar amount.
But for the heavy items and some of the accessories, we can not cover the postage for you. Our price of accessories is guaranteed the lowest price.

The free shipping policy will be applied to all the repair parts, batteries, flex cables. (Over $399 FREE AU POST, OVER $699 FREE TOLL IPEC), dangerous goods is acceptable.
For all the other accessories and products, due to the heavy weight and cubic problem, you may be asked to pay for the extra postage fee charged.
Your Parcel will be separated into 2 difference services without notice.

Free Express Shipping is limited to Repair spare parts ONLY. But Free Standard Shipping offer is valid on all orders over $399 placed online at www.crazyparts.com.au except marked NO FREE SHIPPING product. Alternatively, you are welcome to choose any of paid service for Express services. We highly recommended TNT road express service for accessories order.

1.There is no weight restriction for Toll Priority service. Still, an extra charge will be applied if you delivery to remote regions such as Northern Territory, and an extra charge is also suited for accessories over 5.
2.Our website check out “ pick up service ” is not available to QLD, WA, NT, SA, TAS, ACT, VIC .
3.Our website check out “Pick Up and Pay at counter” payment option is not available for Retail Customers. You will need to pay for the order on-line before pick up at the warehouse.

HEAVY WEIGHT-ITEM SAMPLES

Accessories
Phones and Devices
Other Heavy Items

Changing Shipping Method Without Notice If:

1. Order contains dangerous goods with TOLL, Startrack, over night service will be changed to AU POST standard express service. There is no any credit will be returned, those service is non-refundable.
2. When your order contains more than 99% accessories even you have chosen free express shipping method, your whole order will be changed to standard AU POST shipping method delivery.
3. You paid for any of shipping method we can not ship your parcel out due to courier company website issue sometimes, we will change to a same service but different company for your delivery.

To be avoided any of delay for the delivery, we have limited time to sort your parcel during the day, if you do have any concern about your shipping time, please contact our customer service 1300 271 188.

From the past experience we always failed contacting our customers when there is any urgent changes, but customers always still want their parts for repair jobs ASAP, we will make decision as quick as we can instead of contacting our customers on the spot. Thank you for your corporation and understanding.

Combine Order Updated:

Combine Order service is a privilege service for the business VIP customers at the diamond level.
* The default shipping method depends on your first order when you request a combined order.

We try to avoid any delay of all shipments for all customers. We understand that our customer wish to combine the order together to save the postage , but we also need to get everyone’s understanding about extra labour will be increased for any of the manual sorting parcels in a very busy environment.
- To be avoided any of shipments delay, please try to place a full order at your convenient as much as you can.
- Combine Order Request is not a guarantee service, Crazy Parts will try our best to do favour for our customers. Customer needs is always our priority but limited.

Combine Order service will not be available at the following conditions:
- Order gap over 2 hours will not be available for combine service.
- Only 1 Combine request per day, your combine request will be rejected when it is more one request.
- For any of the order after its cut off time can not be combined.
- For any of overnight order can not be combined with the new order.
- For any of the order made during weekends and public holiday can not be combined.

Crazyparts

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Categories

Shipping Guide

Shipping Methods

THE THIRD-PARTY PICK UP

DOMESTIC SHIPPING NOTICE

Free Shipping

HEAVY WEIGHT-ITEM SAMPLES

Changing Shipping Method Without Notice If:

Combine Order Updated: