1300 271 188 (Mon-Fri 9AM-5PM)

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1300 271 188 (Mon-Fri 9AM-5PM)

Membership Benefits

membership benefits

Member Benefits and Requirements

Member Levels Bronze Siver Gold Diamond [Details]

Monthly Spend

(Last 30 Days)

$0 ~ $999 $1000 ~ $2999 $3000 ~ 9999 $10000 and above

Featured Benefits

  • Tier Prices
  • Free Standard shipping over $300
  • 5% OFF
  • Free Standard shipping over $300
  • 10% OFF
  • Free Express shipping over $300
  • Express warranty claim $500 quota
  • 10% OFF
  • Free express shipping over $300
  • Express warranty claim $1000 quota
  • 10% extra buyback price
  • Priority customer service
  • Free basic motherboard repair service [View Details]
  • Free marketing promotion [Limited]
  • Low-cost shipping service from China (Phone parts ONLY)
  • Priority opportunity of future technician program

Level Review Rules

  • Member level will be updated based on last 30 days spend, when your order is dispatched.
  • Member level will be reviewed every 90 days. Level will be upgraded or downgraded based on the avg monthly spend of last 90 days.

Diamond Member Details

Diamond Requirements

  • Minimum Spend in the last 30 days is $10000 and above.

Diamond Benifits

  • 10% off to all products in our websites.
  • 10% extra offer to LCD Buyback price.
  • Provide one-to-one priority service for your order at any time
  • Free express service for over $300 AUD dollars per order
  • Diamond after-sales service. We offer you the priority to exchange, you only need to return the goods within 14 days.
  • Offer 30% discount at its original price for physical damage of product except cracked screen. Your customer warranty receipt is required for this service. (This offer only apply with LCD screen replacement items, it do not include shipping and handling cost.)
  • Free basic motherboard repair service: 
Purchase amount/Month

Basic issue/Month

Basic issue/Month

Other issue/Month
$10,000-$15,000 1 Job 1 Job
$15,001-$20,000 2 Jobs 1 Job
$20,001-$30,000 2 Jobs 2 Jobs
$30,001-$50,000 2 Jobs 2 Jobs 1 Job
Over $50,001 3 Jobs 3 Jobs 1 Job

Note: Basic issue(8/8P) and Other issue can be converted to basic issue((6G/6P/6S/6SP/7/7P)) if you don’t have those service.

  • Free marketing consultation service. (Appointment needed)
  • We also provide cost-based shipping and air shipping services. Just send the goods to our warehouse in China, and we will help you to transport to Australia. (Products only limited to mobile-related electronics).
  • Priority opportunity of future technician program. 

How do we evaluate your membership level when you meet the following policy:

  1. Membership will be back to Bronze if you cancel the order intentionally. 
  2. Membership will be back to Bronze if your Warranty return is over 50% of your total purchase per month.
  3. Membership will be back to Bronze or cancelled if you attempt to breakdown our business in purpose. 

Our company reserves the right of final interpretation.